FOR METROPOLITAN FRANCE
For orders to be delivered in mainland France, packages are prepared and shipped within 48 working hours. From Monday to Friday, all orders registered before 12 p.m. are dispatched the same day (subject to availability of the item, excluding public holidays and exceptional closures).
You will be informed by email of the progress of the preparation of your order and its shipment.
Several delivery methods are offered:
|
Delivery method |
Pickup point |
Standard |
Express |
|
Carrier |
Mondial Relay |
Colissimo |
DHL |
|
Shipping costs |
Free from €49! |
Free from €59! |
Free from €159! |
|
Return fees |
Free via Mondial Relay |
At the customer's expense in the event of withdrawal |
At the customer's expense in the event of withdrawal |
|
Deadline (indicative) |
2 to 5 working days |
2 to 5 working days |
24 to 48 working hours |
|
Remarks |
The choice of relay point is made at the time of validation of your order |
Expeditions to mainland France, Corsica and Monaco |
Expeditions to mainland France, Corsica and Monaco |
For Europe
For orders to be delivered in Europe, packages are prepared and shipped within 48 working hours. You will be informed by email of the progress of the preparation of your order and its shipment.
Please note: for non-European countries, additional taxes may be applied at customs and remain your responsibility.
Belgium and Luxembourg
|
Delivery zone |
Belgium and Luxembourg |
||
|
Delivery method |
Pickup point |
Standard |
Express |
|
Carrier |
Mondial Relay |
Colissimo |
DHL |
|
Shipping costs |
Free from €49! Otherwise €3.90 |
Free from €89! Otherwise €8.90 |
Free from €179! Otherwise €9.90 |
|
Return fees |
Free via Mondial Relay |
At the customer's expense in the event of withdrawal |
At the customer's expense in the event of withdrawal |
|
Deadline (indicative) |
4 to 8 working days |
4 to 8 working days |
24 to 48 working hours |
|
Remarks |
The choice of relay point is made at the time of validation of your order |
Expeditions to mainland France, Corsica and Monaco |
Expeditions to mainland France, Corsica and Monaco |
Europe Zone 1
Two delivery methods are offered:
|
Delivery zone |
Germany, Austria, Spain, Italy, Netherlands & Portugal |
|
|
Delivery method |
Standard |
Express |
|
Carrier |
Colissimo |
DHL |
|
Shipping costs |
Free from €89! |
Free from 159€! |
|
Return fees |
At the customer's expense in the event of withdrawal |
At the customer's expense in the event of withdrawal |
|
Deadline (indicative) |
3 to 7 working days |
24 to 48 working hours |
|
Remarks |
Customs duties may apply in addition to shipping costs. |
|
Europe Zone 2
Two delivery methods are offered:
|
Delivery zone |
Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, Hungary, Canary Islands, Ireland, Iceland, Latvia, Lithuania, Malta, Norway, Poland, Czech République, Romania, Slovakia, Slovenia, Sweden & Switzerland |
|
|
Delivery method |
Standard |
Express |
|
Carrier |
Colissimo |
DHL |
|
Shipping costs |
Free from 149€! |
Free from €179! |
|
Return fees |
At the customer's expense in the event of withdrawal |
At the customer's expense in the event of withdrawal |
|
Deadline (indicative) |
3 to 7 working days |
24 to 48 working hours |
|
Remarks |
Customs duties may apply in addition to shipping costs. |
|
For the French Overseas Territories and the rest of the world
For orders to be delivered in the French Overseas Territories and the rest of the world, packages are prepared and shipped within 48 working hours. You will be informed by email of the progress of the preparation of your order and its shipment.
Please note: for non-European countries, additional taxes may be applied at customs and remain your responsibility.
Only one delivery method is offered:
For the Overseas Territories
|
Delivery zone |
OM1: Guadeloupe, Saint-Barthélémy, Saint-Martin, Martinique, Réunion, Guyana, Mayotte & Saint-Pierre-et-Miquelon |
OM2: New Caledonia, French Polynesia, Wallis and Futuna Islands, French Southern & Antarctic Lands |
|
Delivery method |
Standard |
Standard |
|
Carrier |
Colissimo |
Colissimo |
|
Shipping costs |
€29.90 |
€49.90 |
|
Return fees |
At the customer's expense in the event of withdrawal |
At the customer's expense in the event of withdrawal |
|
Deadline (indicative) |
48 to 96 working hours |
96 to 120 working hours |
|
Remarks |
Customs duties may apply in addition to shipping costs. |
|
For the rest of the world
|
Delivery zone |
Canada, Australia, United States, Hong Kong, Singapore, India & Israel |
|
Delivery method |
Standard |
|
Carrier |
Colissimo |
|
Shipping costs |
€49.90 |
|
Return fees |
At the customer's expense in the event of withdrawal |
|
Deadline (indicative) |
96 to 120 working hours |
|
Remarks |
Customs duties may apply in addition to shipping costs. |
If you are absent, a delivery notice will be left for you to either organize a re-delivery by text or email, or to come and collect your package from your nearest post office. Your package will be available for another 15 working days at the post office, then returned to the sender after this time.
